Our Policy’s

🌿 Our Policy’s

Welcome to Nué. We’re committed to providing a beautiful and trustworthy experience. Below you’ll find our key policies covering your rights, responsibilities, and what to expect when shopping with us.

 

💫 Terms of Service

By accessing or purchasing from Nué, you agree to use our site for lawful purposes only. We reserve the right to refuse service or cancel orders if we believe there is a violation of our terms or unethical behavior. All content on this site is the property of Nué and may not be copied or used without permission.

 

🕊️ Privacy Policy

Your privacy matters. We collect personal information (such as name, email, shipping address, and payment info) solely for order processing and communication. We never sell or share your data. All transactions are secured using industry-standard encryption.

 

💌 Refund Policy

Due to the hygienic nature of cosmetics, all sales are final. However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery with a photo of the issue, and we’ll make it right.

 

🚚 Shipping Policy

We ship within the U.S. (international coming soon). Orders are processed within 2–4 business days. Delivery times vary depending on your location and carrier. You’ll receive a tracking number once your order ships.

We’re not responsible for delays caused by the carrier or customs (if applicable). If your package is marked as delivered but hasn’t arrived, please contact your local carrier first.

If you have any questions, feel free to reach out through our [Contact Us] page.